CART & Live Captioning Services
Comprehensive Captioning Coverage for Higher Education
Every classroom. Every format. Every student. Explore the full range of professional CART and live captioning services Jessica Ashby offers to colleges and universities — designed to meet your institution's accessibility requirements with accuracy, reliability, and care.
Classroom CART Captioning
CART (Communication Access Realtime Translation) delivers verbatim, real-time transcription of spoken classroom content directly to a student's device or a shared display. Jessica provides this service both on-site and remotely, seamlessly integrating into the live lecture environment with zero disruption. Accuracy rates are high, pace-matched to rapid academic discourse, and every session produces a full verbatim transcript that students may keep for study.
- On-site and remote delivery options
- Verbatim real-time transcription to student devices or shared screen
- Full session transcripts provided after each class
- Experience with STEM, humanities, law, medical, and graduate-level courses
- Compatible with university LMS and accessibility platforms
Remote Captioning
Jessica provides fully remote CART captioning for online classes, virtual office hours, webinars, and synchronous digital learning sessions. She integrates directly into Zoom, Microsoft Teams, Google Meet, Webex, and other platforms — no special software installation required from the institution. Technology reliability is paramount: redundant internet connections, backup protocols, and near-zero latency delivery ensure students never miss a word.
- Compatible with Zoom, Teams, Google Meet, and Webex
- No additional software required by the institution
- Real-time captions streamed directly to student devices
- Redundant connectivity for uninterrupted sessions
- Session transcripts delivered within 24 hours
Hybrid Learning Support
Hybrid course formats — where some students attend in person while others join remotely — present unique accessibility challenges. Jessica's hybrid captioning service ensures that every student, regardless of how they're attending, receives identical real-time caption quality. She monitors both the physical room audio and the digital feed simultaneously, ensuring no spoken content is missed whether it originates in-room or online.
Setup is straightforward and compatible with any hybrid classroom technology already in use at your institution — no costly infrastructure upgrades required. Jessica works with disability services offices ahead of each semester to map sessions, confirm formats, and prevent scheduling gaps.
Simultaneous Delivery
In-room and online students captioned in real time, together.
Consistent Accuracy
Same verbatim quality whether students are on-site or remote.
Semester-Ready Setup
Pre-semester coordination with your disability services office.
Campus Events, Conferences & Commencement
Jessica brings the same professional-grade accuracy to large-scale campus events as she does to individual classrooms. From department conferences and symposia to all-campus commencement ceremonies, she provides live captioning that keeps every attendee — students, faculty, families, and guests — fully included. For high-stakes events where a mistake is not an option, her preparation process includes advance review of speaker names, terminology, and program materials.
For commencement and special ceremonies, Jessica coordinates directly with the event team and A/V staff to ensure seamless integration with display systems, PA feeds, and streaming setups. Caption output can feed a dedicated display screen, the venue's main projection, or a remote streaming platform simultaneously.
- Commencement and graduation ceremonies
- Academic conferences and symposia
- Guest lectures and public forums
- Award ceremonies and campus-wide events
- Streaming and hybrid event support
Faculty Meetings & Staff Sessions
Accessibility doesn't end at the classroom door. Jessica provides live captioning for faculty meetings, departmental gatherings, staff training sessions, and committee hearings — ensuring that deaf and hard-of-hearing faculty, staff, and guests are full participants in institutional life, not observers. Scheduling is flexible and can accommodate both standing recurring meetings and one-off sessions with short notice.
ADA & Accessibility Support
Beyond providing captioning, Jessica serves as a knowledgeable resource for disability services offices navigating ADA compliance and accessibility planning. She can assist in identifying gaps in captioning coverage, advising on best practices for communication access, and helping institutions build sustainable, scalable captioning programs that meet Title II and Section 504 requirements. This positions Jessica as a long-term campus partner — not just a session-by-session vendor.
Common Questions from Disability Services Coordinators
We know your office evaluates captioning vendors carefully. Here are answers to the questions coordinators ask most often — so you can move forward with confidence.
How does scheduling work?
Scheduling is straightforward. Contact Jessica with your session dates, times, formats (in-person, remote, or hybrid), and any relevant course materials. She confirms availability typically within one business day, and a simple service agreement covers recurring assignments for the full semester. Short-notice requests are accommodated whenever possible.
What technology do students or institutions need to provide?
For remote sessions, no special software installation is required — Jessica connects through Zoom, Microsoft Teams, Google Meet, or Webex using the institution's existing invitation. For in-person CART, a laptop and display screen (or a student's personal device) are sufficient. Full technical requirements are shared in advance so there are no surprises on the first day of class.
Are session transcripts available after each class?
Yes. A full verbatim transcript of every captioned session is provided, typically delivered within 24 hours. Transcripts serve as a study aid and an accessibility record. Delivery format (plain text, Word document, or PDF) can be configured to match your institution's documentation preferences.
How is student confidentiality protected?
Confidentiality is taken seriously. Session content, student identities, and institutional information are handled with strict professional discretion. Jessica operates under the same confidentiality standards expected of any campus accessibility professional, and a confidentiality agreement can be incorporated into the service contract upon request.
Can captioning be provided for courses that run all semester?
Absolutely. Semester-long classroom CART assignments are the core of Jessica's work. Once a schedule is established, consistent coverage is guaranteed for every session — so disability services coordinators don't have to re-confirm week to week. If a session is cancelled or rescheduled, Jessica asks for as much notice as possible but works flexibly to adjust.
Ready to discuss your institution's captioning needs?